PRIVACY POLICY

Effective date: 10/12/26

Elevate Media Group, Inc. operates https://www.elevatemginc.com. In this policy, “Elevate,” “we,” “us,” and “our” refer to Elevate Media Group, Inc.

This policy explains how we handle personal information when you visit our website, request a quote, subscribe to our newsletter, or communicate with us. It also explains how to contact us about your information and privacy choices.

Information you provide

Our inquiry form collects your first and last name, email address, business name, selected services, and the budget and project information you provide. You may also provide a phone number and preferred method of communication. The questions shown can change based on the services you select.

Service interests can include video production, website design, digital advertising, social media, drone services, graphic design, photography, search engine optimization, writing, marketing, and streaming or OTT advertising.

Jotform stores the inquiry submissions and forwards them to our business Gmail account for staff review. We also keep related communications when we respond by email or telephone. If you subscribe to the newsletter through our website footer, your email address is collected through Squarespace.

Please do not include passwords, payment-card details, Social Security numbers, health information, or other sensitive records in a general inquiry. Contact us first if a project requires confidential information so that we can arrange an appropriate way to provide it.

Information collected through the website

Our website and the services that support it can receive information such as your IP address, browser and device details, pages visited, referring pages, and the time of a visit. Cookies, pixels, scripts, and embedded content can also collect information about your interactions with the site. Some information can be transmitted without a cookie being stored on your device.

Our site includes Google Ads and Google Tag Manager code. Depending on the tags and settings in use, Google tools can receive technical and interaction information for advertising and measurement. Google Tag Manager manages other tags; the information collected depends on the tags it loads.

Our site also retains a Meta Pixel. Although we are not currently using the pixel for active Meta advertising campaigns, the installed tool can send information such as page visits and technical identifiers to Meta. Inactive campaigns do not necessarily stop pixel collection.

Elfsight provides scrolling logo showcases and displayed Google reviews. Providers of these and other embedded features can receive technical information when their content loads or is used.

How we use information

We use information to respond to questions, discuss requested services, prepare quotes, communicate about projects, manage newsletter subscriptions and any newsletters we send, and operate our website. We also use information in connection with our advertising, website measurement, security, recordkeeping, dispute handling, and legal obligations, as applicable to the activity.

We use third-party AI tools to help prepare initial response suggestions using inquiry information. Staff review those suggestions and compose an email response or contact the inquirer by phone. Information included in prompts or other material supplied to an AI tool is processed by that provider. The provider's applicable account terms and settings affect how that information is handled, including retention and any additional uses.

Providers and other recipients

We use providers to support our website and business communications. These include:

  • Squarespace for website hosting, site features, and newsletter subscriptions.

  • Jotform for inquiry forms and submission storage.

  • Google Workspace/Gmail for forwarded inquiries and business email.

  • Google advertising and tag-management services for the website activities described above.

  • Meta through the installed Meta Pixel.

  • Elfsight for logo and review displays.

AI service providers for assistance with initial response suggestions.

Providers can receive the technical information described above, the form and subscription information they host, or inquiry information supplied for responding to you. Their handling of that information depends on their role, the relevant service terms, and the settings in use. Advertising and embedded-content providers may process information for their own purposes under their policies; they should not all be assumed to act solely on Elevate's instructions.

We may also disclose information when you direct or authorize us to do so, when required by law or legal process, or where appropriate to protect legal rights and the security of our services. Information may be disclosed in connection with a proposed or completed business transaction, such as a merger or sale, subject to applicable law.

For more information about providers' practices, see Squarespace's Privacy Policy, Jotform's Privacy Policy, Google's explanation of information from partner sites, and Elfsight's Privacy Policy. These notices supplement this policy and do not replace our responsibility to explain Elevate's practices.

Cookies and privacy choices

Cookies are small files stored by a browser. Pixels and similar tools can send information about a visit or interaction to a service provider. The technologies on our site can support site functions, embedded displays, advertising, or measurement.

You can use your browser settings to manage or delete cookies. Blocking cookies can affect website features and may not stop every script or information transfer. Changing a cookie setting does not automatically delete information already received by Elevate or a provider.

Privacy laws may treat certain advertising-related disclosures as a sale, sharing, or targeted advertising even where no contact list is sold for money. The rights and choices that apply depend on the law and the activity involved. You can contact us using the details below with a privacy request or a question about your choices.

Newsletter and SMS

Our website's newsletter signup is connected to Squarespace. You can request removal from our marketing email list by contacting slondre@elevatemginc.com or using an unsubscribe link in a marketing email. We may still send nonmarketing communications related to an inquiry, project, or other business relationship.

Elevate does not currently operate a recurring or promotional SMS subscription program. Providing a phone number in an inquiry does not by itself enroll you in one. See our SMS Privacy Policy and Messaging Terms for current program information and contact details.

Information handled for clients

This policy covers Elevate's own website, inquiries, and business communications. We also administer advertising and marketing activities with clients' permission, including Google Ads, streaming or OTT, YouTube, and Meta campaigns.

When we handle personal information on a client's instructions, that work is governed by the applicable client agreement and law. For information collected through a client's campaign or website, consult that client's privacy notice or contact the client about its collection and use. You can contact us if you need help identifying the organization involved.

Clients retain their rights in the information and materials they provide. Our privacy responsibilities depend on our actual role and use of information, as well as applicable law. Client ownership does not remove individuals' privacy rights or responsibilities that apply to Elevate.

Retention

Inquiry records are stored in Jotform and our business Gmail account. We do not currently apply a fixed deletion schedule to those records. Information can remain in these systems until it is removed through the applicable account controls or settings. Other information is subject to the retention settings and practices of the systems in which it is held.

You can contact us to request deletion or ask about a record. We will consider applicable legal requirements and any continuing need to complete a requested service, retain required business records, resolve a dispute, or honor an opt-out. A deletion from one system does not necessarily remove copies held elsewhere. We remain responsible for the retention obligations and privacy promises that apply to information we collect, including when a provider stores it.

Security and processing locations

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss. No method of internet transmission or electronic storage can be guaranteed completely secure. Contact us if you believe information sent to Elevate has been compromised.

Elevate is based in Wisconsin, United States. Information handled by our providers may be processed in the United States or other countries, depending on their operations and the services used. Privacy laws can differ between countries. We remain subject to any applicable requirements for handling and transferring personal information.

Your requests and rights

Contact Steve Londre at slondre@elevatemginc.com to ask about your information or request access, correction, deletion, or a change to your marketing preferences. Include enough detail to identify the relevant inquiry or record. Please do not email identity documents or other sensitive information unless we arrange an appropriate verification method.

Depending on where you live and the laws that apply to the activity, you may have additional rights, such as receiving a copy of your information or opting out of certain sales, sharing, or targeted advertising. We will review and respond to requests as required by applicable law. We may need reasonable information to verify your identity or authority before releasing or changing a record. Where a request cannot be fulfilled, we will explain the applicable reason and any further review or appeal process available under the law.

Children

Our website is intended for people seeking business and marketing services and is not directed to children under 13. If you believe a child has provided personal information through the website, contact slondre@elevatemginc.com. We will review the information and take appropriate action under applicable law.

Other websites and recommendations

Our site links to other websites and may display third-party content or recommendations. Those organizations' privacy practices apply to information they collect through their services. Some recommendations may involve affiliate or referral relationships. See the disclosure accompanying the relevant content and our Affiliate Disclosure.

This section does not replace the disclosures above about third-party tools operating on Elevate's website.

Changes to this policy

We may update this policy as our practices or applicable requirements change. The effective date at the top identifies the current version. We will provide any additional notice or obtain any additional consent required by law. Updating this policy does not by itself authorize a new use of information where further permission is required.

Contact

Steve Londre
Elevate Media Group, Inc.